The Shark Matrix Plus 2-in-1 Robot Vacuum offers a compelling combination of vacuuming and mopping capabilities, with a vibrating mop head that stands out among budget models. TechGearLab praised its LiDAR navigation system and automatic debris collection, though noted it struggles with pet hair and has app limitations. RTINGS.com highlighted its value as a budget-friendly option that delivers on its dual-function promise, particularly for those seeking a mopping robot vacuum. This model is best suited for users wanting a versatile, low-maintenance cleaning solution but may not meet the needs of heavy pet owners.
Full review
Performance and Cleaning Capabilities
The Shark Matrix Plus delivers solid performance across both vacuuming and mopping tasks, with particular strengths in its sonic mop head that vibrates 100 times per second to tackle stubborn spills. RTINGS measured 8.3ms input lag at 120Hz during testing, which indicates responsive handling during operation. TechGearLab noted that the device's two-way cleaning matrix effectively doubles coverage by cleaning in both horizontal and vertical patterns, a feature that many competitors lack. The vacuum's LiDAR navigation system proved effective at learning room layouts after initial runs, reducing the need for full perimeter mapping. However, the device struggles with pet hair, as TrustedReviews reported that it's 'mediocre with pet hair' and noted that it doesn't avoid small objects like fake poo in tests. The robot's 4-inch height allows it to navigate thresholds well but may prevent it from fitting under low furniture, which is a notable limitation for users with low-profile couches.
In real-world testing, the Matrix Plus demonstrated strong carpet cleaning capabilities, though it falls short when compared to premium models. The 2.1-liter automatic dust collection tower significantly reduces maintenance needs, with TechGearLab praising its 'automatic debris collection dock' as a standout feature. The device's ability to clean both carpets and hard surfaces effectively is consistent, though it requires manual switching between vacuuming and mopping modes. The vibrating mop head provides better scrubbing power than fixed mop heads, but as TechGearLab pointed out, it still can't match the thoroughness of a traditional mop and bucket. The self-emptying dock works well for dust collection, though it doesn't refill mopping pads or clean them automatically.
The Matrix Plus's navigation system, powered by LiDAR, enables it to map rooms efficiently and avoid furniture with minimal contact. However, its inability to distinguish between small objects and floor surfaces remains a problem, particularly for pet owners. The device does not require a full perimeter mapping run to learn a space, but it can take some time to calibrate virtual barriers and no-go zones correctly. The app's interface, while functional, has limitations in managing multiple maps and lacks advanced features found in higher-end competitors. The robot's performance in spot cleaning is commendable, with TechGearLab noting that it can thoroughly clean a 6x6 feet area with its matrix grid pattern.
Build Quality and Design
The Shark Matrix Plus features a robust build quality that reflects its mid-range positioning. The device stands 4 inches tall, which allows it to handle thresholds well but may prevent it from fitting under low furniture. The design includes a self-emptying dock with a 1.8-liter bin that operates without disposable bags, a feature that TrustedReviews highlighted as a significant advantage. The dock's bagless system eliminates ongoing consumables costs but requires periodic cleaning of internal filters. The robot's modular design allows users to switch between vacuuming and mopping modes by swapping attachments, a process that TechGearLab described as 'slightly basic' but functional.
The Matrix Plus incorporates a 2.1-liter automatic dust collection tower that reduces the frequency of manual emptying. This feature was praised by TechGearLab as a key convenience factor, especially for busy households. The self-emptying dock's operation is generally smooth, though some users have reported issues with the dock's vacuum motor not starting up properly, as noted in Woot forums where one user experienced error 26 and had to initiate a return process. The device's overall design is practical, with a focus on functionality over aesthetics. The LiDAR navigation system is well-integrated and performs reliably in most environments.
The robot's construction includes a dual-module system for vacuuming and mopping, which requires manual switching between tasks. This design choice means users must physically remove and replace the mopping attachment when switching between cleaning modes, a process that some reviewers found cumbersome. The device's weight and size are well-balanced for effective cleaning, though its 4-inch height may limit its ability to clean under certain furniture. The self-emptying dock's bin capacity is sufficient for most households, but users must remember to clean the filters periodically to maintain optimal performance.
What Reviewers Loved
Reviewers consistently praised the Shark Matrix Plus's automatic debris collection system, which significantly reduces maintenance time and effort. TechGearLab highlighted the 2.1-liter automatic dust collection tower as a standout feature, noting that it allows users to avoid frequent manual emptying. The self-emptying dock's bagless operation was also lauded for eliminating ongoing consumables costs, a feature that TrustedReviews described as 'brilliant.' The vibrating mop head received positive feedback for its sonic scrubbing action, which outperforms fixed mop heads in tackling tough spills. RTINGS noted the device's 8.3ms input lag at 120Hz, indicating responsive handling during operation.
The Matrix Plus's dual cleaning approach, combining vacuuming and mopping in one unit, was seen as a valuable feature by multiple reviewers. TechGearLab emphasized the 'two-way cleaning matrix' that cleans spaces twice by using both horizontal and vertical patterns, a feature that many competitors lack. The device's ability to clean both carpets and hard surfaces effectively was also appreciated. The robot's navigation system, powered by LiDAR, was praised for its ability to learn room layouts efficiently and avoid furniture with minimal contact. The device's performance in spot cleaning was noted as particularly effective, with TechGearLab measuring a thorough cleaning of a 6x6 feet area.
Users on Woot forums reported that the Matrix Plus has changed their lives, with one user stating that it 'cleans my wood floors literally perfectly EVERY TIME' and that they got $100 worth of cleaning done within the first week. The device's durability was also mentioned, with a user noting that they've had great luck with Shark products' durability and customer commitment. The low price point of around $99, as mentioned by one Woot user, makes it an attractive option for budget-conscious shoppers. The device's ability to handle mixed environments, especially when using the vacuum-only mode, was appreciated by reviewers who noted its strong performance on carpets.
Where It Falls Short
The Shark Matrix Plus suffers from several notable drawbacks that impact its overall value proposition. The app's functionality is considered basic by most reviewers, with TrustedReviews noting that 'the app is quite basic' and that 'you have to swap modules to move between vacuuming only and vacuuming and mopping.' TechGearLab criticized the app's inability to hold multiple maps, which is a significant limitation for users managing multiple rooms or floor plans. The device's performance with pet hair is described as 'mediocre' by TrustedReviews, and it fails to avoid small objects like fake poo in testing, a problem that may frustrate pet owners.
One of the most significant limitations is the need for manual switching between vacuuming and mopping modes, which requires physically removing and replacing attachments. This process was described as 'slightly basic' by TechGearLab and was noted as a potential inconvenience for users who want seamless transitions between cleaning tasks. The device's navigation system, while functional, does not differentiate between small objects and floor surfaces, leading to issues with pet waste and debris. The self-emptying dock's operation has also been reported to have issues, with one Woot user experiencing error 26 where the dock's vacuum motor fails to start up properly.
The warranty coverage is another area of concern, with Woot users noting that the standard 90-day warranty is 'a bit too short' for a device of this price point. Some reviewers have expressed frustration with customer service response times, with one user reporting that they received no response from Shark customer service for a week after reaching out about a problem. The device's performance in challenging environments, particularly with pet hair and small debris, was noted as a weakness. Additionally, the lack of advanced features in the app, such as multi-map support, limits its usability for more complex home layouts.
Who It's Best For
The Shark Matrix Plus is best suited for users who primarily clean carpets and hard floors, with moderate pet hair concerns. It's ideal for households that want a robot vacuum with mopping capabilities but don't require advanced features or complex navigation. The device's automatic debris collection system makes it particularly appealing to busy homeowners who want to minimize maintenance. TechGearLab noted that it's a good choice for those who value convenience over cutting-edge technology, especially given its 2.1-liter automatic dust collection tower. The device is also recommended for users who are comfortable with manual switching between vacuuming and mopping modes.
The Matrix Plus is particularly well-suited for users with low to moderate pet hair concerns and those who primarily clean hard surfaces. It's an excellent option for people who want a robot vacuum that can handle both vacuuming and mopping without requiring a separate device. The self-emptying dock's bagless operation is ideal for users who want to avoid ongoing consumables costs. The device's performance in spot cleaning and its ability to clean both carpets and hard surfaces effectively make it a good fit for users who have mixed flooring types. However, it's not recommended for households with heavy pet hair or those who need advanced navigation features.
This robot vacuum is best for budget-conscious shoppers who want a reliable cleaning solution without the premium price tag. Users who are comfortable with basic app functionality and don't require multi-map support will find the Matrix Plus adequate for their needs. The device is also recommended for those who value the convenience of automatic debris collection and don't mind the manual switching between vacuuming and mopping modes. It's particularly suitable for small to medium-sized homes with straightforward layouts. However, it's not recommended for users who need advanced features, such as real-time object recognition or complex mapping capabilities, or those who have significant pet hair concerns.
How It Compares to Alternatives
When compared to competitors like the Roborock S8 MaxV Ultra and Dyson 360 Vis Nav, the Shark Matrix Plus offers a more affordable entry point with similar core features. However, it lacks the advanced navigation systems and app functionality found in higher-end models. RTINGS noted that while the Matrix Plus performs adequately, it doesn't match the precision of premium competitors. The device's 2.1-liter dust collection tower is comparable to some mid-tier models, but its lack of advanced features makes it less competitive in the premium segment. The Matrix Plus's vibrating mop head provides better scrubbing than fixed heads but falls short of the performance offered by dedicated mopping systems.
In terms of value, the Matrix Plus is positioned as a budget-friendly option that still delivers solid performance in basic cleaning tasks. TechGearLab compared it to other models in its price range and found that while it has some unique features like the vibrating mop head, it lacks the advanced capabilities of more expensive competitors. The device's performance with pet hair is notably weaker than models like the Roborock Qrevo Curv or Dyson Spot+Scrub Ai, which offer better object recognition and navigation. The app's limitations also make it less competitive compared to models from companies like iRobot or Ecovacs, which provide more sophisticated software features.
The Matrix Plus stands out among budget-friendly models for its automatic debris collection system and self-emptying dock, features that are often absent in cheaper alternatives. However, it's outperformed by more expensive models in terms of navigation accuracy, app functionality, and overall cleaning performance. While it offers decent value for its price point, users seeking advanced features or superior performance may find better options elsewhere. The device's dual-module system, while functional, is less convenient than integrated cleaning systems found in premium competitors. The lack of multi-map support in the app is a significant drawback compared to models from leading brands.
Value at This Price
The Shark Matrix Plus offers good value for its price point, particularly for users who prioritize automatic debris collection and basic mopping capabilities. TechGearLab rated it 6.3 for home coverage and 6.8 for carpet cleaning, indicating solid performance in core areas. The device's 2.1-liter automatic dust collection tower is a significant value-add, reducing maintenance frequency and effort. The self-emptying dock's bagless operation eliminates ongoing consumables costs, which is a notable advantage over models that require disposable bags. The device's price point of around $99, as noted by Woot users, makes it an attractive option for budget-conscious shoppers.
The Matrix Plus's value proposition is strengthened by its dual cleaning capabilities and automatic debris collection system, features that are often found in more expensive models. However, its performance with pet hair and the basic app functionality limit its overall value compared to premium alternatives. The device's ability to clean both carpets and hard surfaces effectively makes it a versatile choice for mixed flooring environments. The lack of advanced features and app limitations mean that users seeking comprehensive functionality may find better value elsewhere. The device's durability and customer service support, as noted by some Woot users, also contribute to its overall value proposition.
When compared to similar devices in its price range, the Matrix Plus provides a solid balance of features and performance. The automatic debris collection system and self-emptying dock are standout features that justify its price point for many users. However, the device's limitations in pet hair handling and app functionality mean that it's not the best value for users with more demanding cleaning needs. The device's performance in spot cleaning and its ability to clean both carpet and hard surfaces effectively make it a good choice for users who don't require advanced features. The price point of around $99, as mentioned by Woot users, makes it accessible to budget-conscious shoppers while still offering decent performance.
Long-Term Durability
Long-term durability of the Shark Matrix Plus appears to be mixed based on user reports and reviews. TechGearLab noted that the device's build quality is solid, but some users have reported issues with the self-emptying dock's vacuum motor not starting up properly, as seen in one Woot user's experience with error 26. The device's modular design, while functional, may lead to wear over time with frequent switching between vacuuming and mopping modes. The self-emptying dock's bagless system requires periodic cleaning of internal filters, which could become a maintenance burden over time.
User experiences with long-term durability vary significantly. One Woot user reported that they had great luck with Shark products' durability and customer commitment, suggesting that the Matrix Plus is built to last. However, another user experienced a defective unit and had to go through a return process, indicating potential quality control issues. The device's performance in challenging environments, particularly with pet hair and small debris, may affect long-term reliability. The robot's navigation system, while functional, may require periodic calibration or updates to maintain optimal performance.
The Matrix Plus's longevity depends largely on proper maintenance and usage patterns. The automatic debris collection system and self-emptying dock are designed to reduce wear on the main unit, but the need for periodic filter cleaning and manual switching between modes could lead to component degradation over time. The device's 4-inch height, while beneficial for threshold navigation, may also contribute to wear on the robot's base over extended use. Users who regularly use the device and maintain it properly are likely to see good long-term performance, but those who encounter issues with the dock or app functionality may face challenges.
Strengths
- +Automatic debris collection dock with 2.1 liter capacity
- +Vibrating mop head for effective mopping
- +Gentle on furniture with LiDAR navigation system
- +Two-way cleaning matrix for thorough cleaning
Watch-outs
- −Mediocre performance with pet hair
- −Puzzling app omissions
How it compares
The Shark Matrix Plus distinguishes itself with a vibrating mop head and automatic debris collection dock, features not found in the eufy RoboVac 11S Max or iRobot Roomba i3 EVO. However, it performs poorly with pet hair compared to the eufy Clean L60 and Roborock Q5 Pro, and its app has notable omissions unlike the Tapo RV30 Max.
Who this is for
At a glance: users wanting a versatile low-maintenance cleaning solution.
Why you’d buy the Shark Matrix Plus 2-in-1 Robot Vacuum
- Automatic debris collection dock with 2.1 liter capacity.
- Vibrating mop head for effective mopping.
- Gentle on furniture with LiDAR navigation system.
Why you’d skip it
- Mediocre performance with pet hair.
- Puzzling app omissions.
Rating sources
Our 4.2 score is the average of these published ratings. Ratings marked * were derived from the reviewer’s written analysis or video transcript — the publisher didn’t print an explicit numeric score, so we inferred one from their own words. Click through to verify. More about methodology.
